Thank you for shopping at KALVORITHA. We want you to be fully satisfied with every item you purchase from us. If you are not satisfied with an item, you may be eligible for a refund or exchange under the following conditions:
To qualify for a refund, please ensure that:
Certain items are non-refundable, including:
To initiate a refund, please contact our customer support team at [email protected] with your order details. Once your request is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified number of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].
To return your product, you should mail your product to our address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable